Samuel Bostock
Self-taught IT professional with nearly 10 years of experience building and operating a commercial software business, supporting approximately 20,000 customers, and solving technical challenges across software, systems, and customer support.
Career Highlights
Practical experience gained through building software, supporting customers, managing products, and operating a remote technology business.
What I Do
I combine technical experience with clear communication, practical problem-solving, and long-term product ownership.
Software & Automation
Developing and maintaining Windows desktop software, automation workflows, graphical interfaces, and practical technical utilities.
Technical Support
Diagnosing software, Windows, VMware, licensing, networking, driver, installation, and compatibility problems.
Customer Success
Communicating clearly with customers, resolving issues, managing feedback, and improving products around real-world user needs.
Featured Experience
A selection of the technical, operational, and customer-facing work behind my commercial software business.
Commercial Windows Automation Platform
Designed, developed, maintained, and supported commercial Windows applications used by customers around the world.
View project →Customer Support & Technical Troubleshooting
Delivered hands-on support across software, Windows, networking, VMware, licensing, and compatibility issues.
View project →WordPress E-Commerce Platform
Built and managed the website, payment systems, customer workflows, software distribution, and day-to-day online operations.
View project →Interested in working together?
I am open to remote opportunities across IT support, technical support, customer success, software, operations, and other technology-focused roles.